In your journal activity, address the following items in your response:

• What is a challenge to MRM that one must be aware of in a diverse culture of maintainers?
• Does one have to assess inclusion to ensure development for a positive safety attitude? Explain why or why not.
• What are the current methods in place that address cultural diversity in maintainer through MRM training? Analyze the pros and cons.

Readings

Read the following publication from the Flight Safety Foundation:

• Maintenance Resource Management Programs Provide Tools for Reducing Human Error (Links to an external site.) (PDF): In this research report, you will learn that the programs in MRM have a variety of initiatives to identify human error in aviation maintenance. The research looks at MRM from a global perspective. It also discusses that it is possible some of the programs are not achieving sufficient progress.

9.2Videos

View the videos below related to Module 9 learning objectives. These videos supplement the module readings.

• Case Study No.1: Crossed Wires (08:22/YouTube) (Links to an external site.)
• Case Study No. 2: The Right Connections (03:44/YouTube) (Links to an external site.)
• What the Experts say: Stress, Workload & Time Pressure (07:15/YouTube) (Links to an external site.)
• What the Experts say: Communication (02:24/YouTube)

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