Frequently Asked Questions (FAQ)

Here you will find answers to the most common questions about our services, process, and policies.

1. Our Services & Scope

Q: What services does ThesisWriting.org primarily offer?

A: We are a premium provider of professional editing, proofreading, and academic formatting services. We meticulously correct errors in grammar, syntax, style, and ensure your document strictly adheres to your required style guide (e.g., APA, MLA, Chicago, Harvard).

Q: Do you write essays, theses, or dissertations for clients?

A: No. We strictly adhere to our terms of service and academic integrity standards. We do not offer any services involving ghostwriting, content creation, research, or writing of any academic material. Our service is limited to improving the quality of the written work you submit to us. This is a critical distinction for maintaining compliance and trust.

Q: Which academic style guides can you format documents according to?

A: Our editors are experts in all major academic styles, including APA, MLA, Chicago/Turabian, Harvard, and Vancouver. When submitting your order, simply specify the required style guide, and we will ensure your citations, references, and overall layout are perfectly compliant.

Q: Who are your editors?

A: Our team consists of highly qualified professional editors, all holding Master’s or PhD degrees from recognized institutions. They are subject matter experts and native English speakers with extensive experience in academic publishing and research editing.

2. Orders & Process

Q: How do I submit my document for editing?

A: You can submit your document directly through our secure order form on the website. You will be asked to upload your file (DOCX is preferred), specify the required service (editing, proofreading, formatting), set the deadline, and provide your specific style guide instructions.

Q: What happens after I submit my document?

A:

1. Review: A specialist editor in your field is assigned.

2. Editing: The editor makes corrections and suggestions using the “Track Changes” feature in Microsoft Word .

3. Proofreading: The document is proofread for final quality assurance.

4. Delivery: You receive two files: a corrected document with all changes marked, and a clean document with all corrections accepted.

Q: How long does the editing process take?

A: We offer various turnaround options, ranging from 3 days (standard) up to 14 days (extended) for very large documents like full dissertations, and express services for urgent needs. The exact time depends on your document length and your selected deadline.

3. Pricing & Payment

Q: How is the price calculated?

A: Pricing is calculated based on three main factors:

1. Word Count: The total number of words in your document.

2. Service Level: Whether you require basic proofreading or comprehensive editing and formatting.

3. Turnaround Time: Faster deadlines cost more due to the priority scheduling required.

Q: Are there any hidden fees?

A: Absolutely not. The price you see on the final order page is the final price you pay. Our Unlimited Revision Guarantee is included free of charge (see Section 4).

4. Revisions & Guarantee (The Unlimited Policy)

Q: What is your revision policy?

A: We offer an Unlimited Free Revision Guarantee. If you are not 100% satisfied with the quality of the editing or formatting work we delivered, we will perform free corrections until you are, provided the request adheres to the original order instructions.

Q: Does “unlimited revisions” mean you will rewrite sections for free?

A: No. The revision policy covers corrections to our original work (e.g., if we missed a citation format error or introduced a grammatical mistake). It excludes requests for new writing, adding content, or changing the style guide from the original requirement.

Q: Is there a time limit on requesting a free revision?

A: No. Our unlimited guarantee has no time limit, provided the requested revisions are based on the original document and instructions we received.

5. Security & Privacy

Q: Is my document and personal information kept confidential?

A: Yes. Confidentiality is paramount. We operate under a strict Non-Disclosure Agreement (NDA). Your documents are handled through secure, encrypted servers, and your personal data is never shared with third parties.

Q: What payment methods do you accept?

A: We accept all major credit cards (Visa, MasterCard, Amex) and PayPal for secure, encrypted payments.